Unravel Process Insights to Power Business Growth
Process Discovery and Improvement
With the pace of change being relentless, organizations need a reliable ally to navigate the complexities of their processes. epiplex Process Discovery is a catalyst for organizational excellence.
epiplex Process Discovery, powered by AI, meticulously records every click, selection, and keystroke, unraveling intricate process insights. Uncover inefficiencies, identify bottlenecks, and manage variations to optimize workforce productivity—all while maintaining the highest standards of data security.
Revolutionize the way you understand and optimize your business processes. Your journey to efficiency, productivity, and strategic growth starts here.
Process Discovery and Improvement
With the pace of change being relentless, organizations need a reliable ally to navigate the complexities of their processes. epiplex Process Discovery is a catalyst for organizational excellence.
epiplex Process Discovery, powered by AI, meticulously records every click, selection, and keystroke, unraveling intricate process insights. Uncover inefficiencies, identify bottlenecks, and manage variations to optimize workforce productivity—all while maintaining the highest standards of data security.
Revolutionize the way you understand and optimize your business processes. Your journey to efficiency, productivity, and strategic growth starts here.
Identify Opportunities for Automation and Process Improvement
Comprehensive Process Recording
Get a detailed record of user activities, enabling deep process analysis and improvement.
Automated Data Masking
Secure data confidentiality and ensures compliance by automatically protecting sensitive information during recording.
Noise Filter
Enhance data quality by removing repetitive interactions and unintended actions, streamlining the analysis process
Simulation Videos
Create visual recording of business processes, making it easier for users to understand and analyze recorded activities.
Non-digital Activity Capture
Gain accurate time and motion studies by capturing data related to non-digital activities, a critical component for process optimization
Bot-Script Generation
Accelerate the automation process by generating complete bot scripts for leading Robotic Process Automation (RPA) platforms
Dashboard Reports
Ensure data-driven decision-making with the help of process insights from the captured data, aiding in strategic planning and improvements
Gain Data-Driven Insights for Process Improvement & Automation Opportunities
- Establish organized workflows for capturing processes, generating diverse outputs
- Categorize process discovery data by projects, with precise analysis and targeted reporting
- Combine process files to find variations, identify root causes to streamline and improve
- Customize reporting and analytics to derive useful insights for informed decision-making
%
Decrease in DTP/SOP
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Cost Savings in Training
%
Increase in Productivity
To Know More About Process Discovery & Improvement
Need More Reasons?
epiplex Service Desk reduced calls to IT support by 60% for the Accountant General Department (AGD) of Malaysia
Overview: The Accountant General Department (AGD) of Malaysia, formed in 1946 is a key public sector authority operated under the Ministry of Finance. The primary function of the AGD is…
Global BPM leader uses epiplex to digitize & cut transition time by 75%
Overview: A leading Business Process Management (BPM) company with presence in 4four continents, 13 countries, 66 delivery centers, 400+ clients and 59000+ employees Challenge Struggled to locate responsive, accurate, and reliable…
A Leading BPO Major Uses epiplex to Train & Onboard New Hires
Overview: A global BPO services company with more than 410,000 inspired and passionate people speaking more than 300 languages with a presence in 170 countries Challenge Transition project spanned 12-16 weeks…
A ‘Big Three’ global management consulting firm chooses epiplex platform over competition
Overview: A global management consulting firm that offers professional services to corporations, governments, and other organizations from different verticals including process improvement consulting for FIG, and SHaPE sectors Challenge Required…
Top US Beverage Co. Uses epiplex to Digitize Their Knowledge Capture Process
Overview: An American multinational food, snack, and beverage corporation headquartered in Harrison, New York, Challenge Client had ongoing business transformations projects.Discovered knowledge gaps in the post-transition analysis due to manual.documentation of…
A leading US ISP provider uses epiplex to enhance speed to proficiency by simplifying process complexities
Overview: A leading ISP provider, grappled with productivity challenges in their technical contact centers, impacting customer service, repair operations, staff onboarding, and high-ticket issue resolution, resulting in diminished customer satisfaction. Challenge Lack…
Top US beverage manufacturer uses epiplex to digitize their process knowledge
Overview: An American multinational food, snack, and beverage corporation headquartered in Harrison, New York. Challenge Discovered knowledge gaps in ongoing business transformations projects in the post-transition analysis. Manual documentation of…
epiplex helps an American multinational personal care corporation to rollout new application to its 14000 workforce
Overview: A large wood pulp manufacturing company wanted to onboard their 14000 employees onto a new SAP platform. Challenge Strong user resistance to new app roll-out Meeting benchmark requirements of…
epiplex revolutionizes process discovery & documentation for real estate giant
Overview: A global real estate major specializing in commercial property and investment management, providing services for real estate owners Challenge Experiences substantial time and effort investments during each new process…
epiplex Accelerates a Top 5 Global Bank’s RPA Time-to-Value by 55%
Overview: A global banking giant in US, Europe, and Asia, offering retail banking, wealth management, commercial banking, and investment banking Challenge Client had ongoing RPA initiatives Sought to refine the efficiency…
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