Overview:
A large wood pulp manufacturing company wanted to onboard their 14000 employees onto a new SAP platform.
Challenge
- Strong user resistance to new app roll-out
- Meeting benchmark requirements of SAP
- Enabling user adoption of new platform.
Solution
- Stable, error-free infrastructure for learning material development
- Highly effective training content for process and transaction training
- Enhanced training effectiveness with user metrics
- Tailored simulation-based interactive learning
- Increased application familiarity with a production-like environment before going live
Outcome
- Achieved a 50% reduction in the time required for new users to reach competency with substantial increase in knowledge retention rates
- Significantly elevated confidence levels among end users in handing live applications
- Boosted end-user adoption from 50% (manual implementations) to an impressive 85%