Document Business Processes with Speed, Precision, and Efficiency!
Process Documentation
In most enterprises, process complexity is at an all-time high, with research indicating that businesses often utilize 10 or more applications to complete a single business process. This complexity is one of the primary reasons for the failure of most digital transformation initiatives.
Capture, document and publish core IT-driven business processes performed by SMEs for training, compliance, process optimization, automation and digital transformation initiatives across the organization.
Process Documentation
In most enterprises, process complexity is at an all-time high, with research indicating that businesses often utilize 10 or more applications to complete a single business process. This complexity is one of the primary reasons for the failure of most digital transformation initiatives.
Capture, document and publish core IT-driven business processes performed by SMEs for training, compliance, process optimization, automation and digital transformation initiatives across the organization.
Key Features
Automate IT Process Capture Across Applications
epiplex streamlines IT process capture across a wide array of applications, including major ERPs, Java, Green Screen, Mainframe, Citrix, and web-based apps, along with packaged and custom solutions.
Develop Accurate ‘As-Is’ & ‘To-Be’ Process Documents
Tired of the time-consuming and error-prone manual drafting of SOPs, PDDS, and BRDs? Look no further. epiplex revolutionizes the process by automatically capturing the valuable tacit knowledge stored within your organization and meticulously documenting the insights gathered.
Transform IT Know-how Into Multilingual E-learning Simulations
Convert captured IT processes into interactive simulations, media-rich E-Learning content, and process documentation. Train users with expert-defined best practices in multiple languages and various output formats, all seamlessly within one platform.
Capture Diverse Business Processes
epiplex efficiently captures a variety of business processes, including those from Windows, Java, Green Screen, HTML applications, CAD apps like CATIA and UGNX, as well as those in Citrix and other cloud environments.
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Time Saving
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Faster Documentation
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Increase in Productivity
To Know More About Process Documentation
Need More Reasons?
epiplex Service Desk reduced calls to IT support by 60% for the Accountant General Department (AGD) of Malaysia
Overview: The Accountant General Department (AGD) of Malaysia, formed in 1946 is a key public sector authority operated under the Ministry of Finance. The primary function of the AGD is…
Global BPM leader uses epiplex to digitize & cut transition time by 75%
Overview: A leading Business Process Management (BPM) company with presence in 4four continents, 13 countries, 66 delivery centers, 400+ clients and 59000+ employees Challenge Struggled to locate responsive, accurate, and reliable…
A Leading BPO Major Uses epiplex to Train & Onboard New Hires
Overview: A global BPO services company with more than 410,000 inspired and passionate people speaking more than 300 languages with a presence in 170 countries Challenge Transition project spanned 12-16 weeks…
A ‘Big Three’ global management consulting firm chooses epiplex platform over competition
Overview: A global management consulting firm that offers professional services to corporations, governments, and other organizations from different verticals including process improvement consulting for FIG, and SHaPE sectors Challenge Required…
Top US Beverage Co. Uses epiplex to Digitize Their Knowledge Capture Process
Overview: An American multinational food, snack, and beverage corporation headquartered in Harrison, New York, Challenge Client had ongoing business transformations projects.Discovered knowledge gaps in the post-transition analysis due to manual.documentation of…
A leading US ISP provider uses epiplex to enhance speed to proficiency by simplifying process complexities
Overview: A leading ISP provider, grappled with productivity challenges in their technical contact centers, impacting customer service, repair operations, staff onboarding, and high-ticket issue resolution, resulting in diminished customer satisfaction. Challenge Lack…
Top US beverage manufacturer uses epiplex to digitize their process knowledge
Overview: An American multinational food, snack, and beverage corporation headquartered in Harrison, New York. Challenge Discovered knowledge gaps in ongoing business transformations projects in the post-transition analysis. Manual documentation of…
epiplex helps an American multinational personal care corporation to rollout new application to its 14000 workforce
Overview: A large wood pulp manufacturing company wanted to onboard their 14000 employees onto a new SAP platform. Challenge Strong user resistance to new app roll-out Meeting benchmark requirements of…
epiplex revolutionizes process discovery & documentation for real estate giant
Overview: A global real estate major specializing in commercial property and investment management, providing services for real estate owners Challenge Experiences substantial time and effort investments during each new process…
epiplex Accelerates a Top 5 Global Bank’s RPA Time-to-Value by 55%
Overview: A global banking giant in US, Europe, and Asia, offering retail banking, wealth management, commercial banking, and investment banking Challenge Client had ongoing RPA initiatives Sought to refine the efficiency…
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