Overview:
A leading Business Process Management (BPM) company with presence in 4four continents, 13 countries, 66 delivery centers, 400+ clients and 59000+ employees
Challenge
- Struggled to locate responsive, accurate, and reliable training simulations for client
trainers - Absence of a robust tracking mechanism for performance evaluation
- Lack of insight into progress, errors, and potential issues within reports
- Required content compatible with multiple Learning Management Systems (LMS)
- Sought solution to convert simulations into SCORM format for broader usability
Solution
- Deployed epiplex for creating knowledge content with improved efficiency and precision.
- Converted simulations into SCORM format for easy integration with other LMS.
- Implemented EpiTracker to record scores from different LMSs
- Generated 50 distinct types of reports, highlighting each training phase
- Enabled identification of corrective actions based on the detailed reports
Outcome
- 75% time-saving due to seamless capture
- 80% quicker documentation and simulation
- 50% time savings compared to the previous application used