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Overview: 

An American multinational food, snack, and beverage corporation headquartered in Harrison, New York,

Challenge

Client had ongoing business transformations projects.Discovered knowledge gaps in the post-transition analysis due to manual.
documentation of financial transactions which was sluggish and error-prone method.Required automated solution to reduce documentation expenses, mitigate the risksof sensitive information exposure and increase productivity.

Solution

  • epiplex automated data capture the of R2R process by efficiently capturing every
    mouse click to generate detailed workflow diagrams.
  • Workflow diagrams were transformed into training simulation videos to record, train
    share valuable process information.
  • Successfully enabled transfer of multiple business processes while ensuring historical
    data was accurately & securely captured & remained consistent during transition.

Outcome

  • 50% immediate reduction in error & re-work.
  • 53% reduction in content authoring time.
  • 100% data accuracy was achieved.
  • 40% reduction in an end-to-end process transition time.
  • 60% hours in annual time savings recorded.