Overview:
A global banking giant in US, Europe, and Asia, offering retail banking, wealth management, commercial banking, and investment banking
Challenge
- Client had ongoing RPA initiatives
- Sought to refine the efficiency of their RPA project
- Had to rely on SME interviews to gain insight into the final phases of user task execution, despite having a substantial pipeline of automation candidates.
Solution
- epiplex Capture’s on-premise desktop version revolutionized accurate keystroke-level task recording across all applications and environments.
- Rapid deployment yielded precise data capture for up to 35 keystroke attributes, embracing interacted and un-interacted fields, bolstering data analysis capabilities.
- epiplex Capture excelled beyond task analysis, facilitating creation of meticulously detailed PDDs conforming to the client’s specific requirements.
- The captured data was seamlessly transformed into bot scripts or RPA code, adaptable for leading automation platforms
Outcome
- 80% reduction in PDD creation time
- Up to 55% reduction in RPA code generation time
- Up to 55% reduction in end-to-end RPA delivery time
- Substantial time savings due to the lack of re-work & re-validations with process SMEs
