Sep 9, 2024 | Success Story - Manufacturing
Overview: A leading ISP provider, grappled with productivity challenges in their technical contact centers, impacting customer service, repair operations, staff onboarding, and high-ticket issue resolution, resulting in diminished customer satisfaction. Challenge...
Sep 9, 2024 | Success Story - Manufacturing
Overview: An American multinational food, snack, and beverage corporation headquartered in Harrison, New York. Challenge Discovered knowledge gaps in ongoing business transformations projects in the post-transition analysis. Manual documentation of financial...
Sep 9, 2024 | Success Story - Manufacturing
Overview: A large wood pulp manufacturing company wanted to onboard their 14000 employees onto a new SAP platform. Challenge Strong user resistance to new app roll-out Meeting benchmark requirements of SAP Enabling user adoption of new platform. Solution Stable,...
Sep 9, 2024 | Success Story - Real Estate
Overview: A global real estate major specializing in commercial property and investment management, providing services for real estate owners Challenge Experiences substantial time and effort investments during each new process transition due to the labor-intensive...
Sep 9, 2024 | Success Story - Real Estate
Overview: A global banking giant in US, Europe, and Asia, offering retail banking, wealth management, commercial banking, and investment banking Challenge Client had ongoing RPA initiatives Sought to refine the efficiency of their RPA project Had to rely on SME...
Sep 9, 2024 | Success Story - BFSI
Overview: A European tech leader recognized for its consulting, digital services and software development, helps its clients drive their digital transformations. Challenge Client required to transition a travel application for their HRO client. Desired to reduce cost...
