Overview:
An American multinational food, snack, and beverage corporation headquartered in Harrison, New York,
Challenge
Client had ongoing business transformations projects.Discovered knowledge gaps in the post-transition analysis due to manual.
documentation of financial transactions which was sluggish and error-prone method.Required automated solution to reduce documentation expenses, mitigate the risksof sensitive information exposure and increase productivity.
Solution
- epiplex automated data capture the of R2R process by efficiently capturing every
mouse click to generate detailed workflow diagrams. - Workflow diagrams were transformed into training simulation videos to record, train
share valuable process information. - Successfully enabled transfer of multiple business processes while ensuring historical
data was accurately & securely captured & remained consistent during transition.
Outcome
- 50% immediate reduction in error & re-work.
- 53% reduction in content authoring time.
- 100% data accuracy was achieved.
- 40% reduction in an end-to-end process transition time.
- 60% hours in annual time savings recorded.