Sep 3, 2024 | Art and Science, Blogs
When Davis, the CEO of a large financial services organization, took the decision to move the back office operations overseas to Philippines, employee training was not his key priority. Yet when it came to training hundreds of agents to handle the finance and...
Sep 2, 2024 | Art and Science, Blogs, Onboarding Solutions
The concept of the workspace has experienced an irreversible transformation. As the global scenario gradually returns to its pre-pandemic norms, businesses are now facing the complex task of choosing between hybrid, fully remote, or traditional on-site work models. As...