Overview:
An American multinational food, snack, and beverage corporation headquartered in Harrison, New York.
Challenge
- Discovered knowledge gaps in ongoing business transformations projects in the post-transition analysis.
- Manual documentation of financial transactions was sluggish and error-prone.
- Required automated solution to reduce documentation expenses, mitigate the risks of sensitive information exposure and increase productivity.
Solution
- epiplex automated data capture the of R2R process by efficiently capturing every mouse click to generate detailed workflow diagrams.
- Workflow diagrams were transformed into training simulation videos to record, train share valuable process information.
- Enabled transfer of multiple business processes while ensuring historical data was accurately & securely captured & remained consistent during transition.
- Developed a custom tool to converts over 50k Word documents to a HTML format for streamlined processes.
Outcome
- 50% immediate reduction in error & re-work.
- 53% reduction in content authoring time.
- 100% data accuracy was achieved.
- 40% reduction in an end-to-end process transition time.
- 60% hours in annual time savings recorded.