Sep 3, 2024 | Blogs, Gold Standard Processes
This article is published on LinkedIn on Feb 8th, 2021 by Mr. Ravi Ramamurthy – CEO, Epiance Advent of technology has shifted the balance of complexity. Front end systems, self service systems, or processes that are exposed to customers and end users have become...
Sep 3, 2024 | Blogs, Process Mining, Task Capture
Any organization staring at the daunting task of studying and getting a grip on the current state of the internal processes has a couple of choices. One, understanding the AS-IS using process mining tools or two, using task capture and task mining tools for the task....
Sep 2, 2024 | Blogs, Task Mining
Task Mining: Exploring its potential through business use...
Sep 2, 2024 | Blogs, Global Capability Centers
In today’s fast-paced and interconnected world, businesses constantly seek innovative ways to enhance their global capabilities. Global Capability Centers (GCCs), shared service centers, better known as offshore centers, have long played a pivotal role in this...
Sep 2, 2024 | Art and Science, Blogs, Onboarding Solutions
The concept of the workspace has experienced an irreversible transformation. As the global scenario gradually returns to its pre-pandemic norms, businesses are now facing the complex task of choosing between hybrid, fully remote, or traditional on-site work models. As...